Our Team

The Team Behind ID Collision

At Insurance Direct Collision Centres, we've always believed that the quality of a collision repair is only ever as good as the people performing it. Modern vehicles are more complex than ever — built from a mix of high-strength steels, aluminum, composites, and increasingly sophisticated electronics — and restoring them properly takes more than just the right equipment. It takes a team of skilled, certified, detail-obsessed professionals who genuinely take pride in their craft. That's exactly what you'll find behind the doors of our Kingston shop.

Experience That Shows in Every Repair

Our technicians bring decades of combined experience to every vehicle that rolls through our bays. From seasoned body technicians who can read a damaged panel like a roadmap, to paint specialists with an eye for perfect colour matching, to estimators who know exactly how to navigate the insurance process on your behalf — every member of our team plays a critical role in delivering the consistent, high-quality results our customers have come to expect.

Ongoing Training and Industry Certification

The collision repair industry doesn't stand still, and neither do we. Vehicle manufacturers release new materials, joining techniques, and advanced driver-assistance systems (ADAS) every year, and our technicians invest in continuous training to stay ahead of those changes. This commitment to ongoing education ensures that whether you drive a daily commuter, a work truck, or a luxury European vehicle, our team has the knowledge and tools to repair it correctly the first time.

A Culture of Care and Communication

Skill in the shop is only half the story. Our front-of-house team is equally committed to making your experience as smooth and stress-free as possible — explaining the repair process in plain language, coordinating directly with your insurance company, providing honest timelines, and keeping you informed from drop-off to delivery. We understand that needing collision repair is rarely a good day, and our goal is to make every step that follows as painless as we can.

Why It Matters to You

When you choose Insurance Direct Collision Centres, you're not just choosing a body shop — you're trusting a team of professionals to return your vehicle to the condition it was in before the accident, safely and to manufacturer specification. That's a responsibility we take seriously on every single job, which is why we stand behind our paint and body work with a lifetime warranty for as long as you own the vehicle.

Drivers across Kingston, Gananoque, Napanee, and Belleville have trusted our team for years — and we'd be honoured to earn that trust from you too.